Patient Resources

Time of Service discounted rates:

• 90 Minute Initial Visit: $155

• 60 Minute Follow-Up Visit: $120

*Please inquire about rates for minors and BIPOC folks.

*Please contact us if you would like a Good Faith Estimate.

Please schedule online with the Jane app (our scheduling software) and fill out the intake forms available there.

Please reach out if you have technical difficulties or need a paper copy to utilize. We are trying to go paperless and appreciate your help by using the online fillable forms through Jane.

Cancellation and No-Show Policy: We ask that you give us 24-hour notice for any cancellations or missed appointments. There is a $75 no show/missed appointment fee that will be charged for missed appointments without proper advance notice. A late cancellation is when you fail to give us 24 hours notice of an appointment cancellation/reschedule. A “no-show” is when you do not show up for a scheduled appointment and do not contact us in any way prior to the appointment.

• First time: There is one freebie. We know stuff comes up. We’ll make sure that you’re aware of our policy around cancelling last minute, and get you rescheduled.

Our practitioners commit to being here, ready and prepared for your appointment. Many of our practitioners are booked several weeks out and have wait lists for appointments. If we do not have sufficient notice of appointment cancellations, we often cannot fill the missed appointment slot.

As a courtesy to you, and to help patients remember their scheduled appointments, Earth Sea Acupunctures’ scheduling system will send you a reminder email 24 hours before your scheduled appointment. You also have the option to sign up for text message reminders as well. If you would like that option, please notify the front desk.

If your schedule changes and you cannot keep your appointment, please contact us so we may reschedule you and accommodate those patients who are waiting for an appointment.

Circumstances for waiving the no-show/missed appointment fee:

• You are sick with a respiratory or infectious illness or Covid.

• Your family member or someone in your household has tested positive for Covid.

• Significant medical or family emergencies (please call the office and we are willing to work with you on a case-by-case basis).

If you would like to use your insurance please check that you have coverage. Acupuncture (97810, 97811 insurance CPT codes) is often considered a specialty and you can use those codes when calling about your coverage.

Our providers are currently credentialed with Blue Cross Blue Shield of Vermont (BCBSVT) and United Healthcare as an “in-network” provider. Not all plans by these companies cover acupuncture, as well not all conditions are eligible for insurance coverage for acupuncture as treatment.

Some Medicare Advantage plans cover acupuncture for low back pain only. If you have a plan like that through one of the insurers we are in-network with, we may be able to bill your insurance. Please reach out to discuss it with us.

We can provide you with a superbill if needed for you to seek reimbursement from your insurance plan.

Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) are eligible for acupuncture coverage. Please request a receipt with your payment and use your spending card so you may submit this to your insurer.

Workers Compensation and Personal Injury Protection typically cover acupuncture for injuries at work or in an auto accident. Please bring all claims paperwork and insurance documents to your visit. We appreciate you reaching out beforehand to discuss.

Currently Medicare and Medicaid do not offer acupuncture coverage. We know this is confusing because Medicare says it covers acupuncture, however the law was written such that the only people authorized to perform said acupuncture are MDs!

Full payment and all co-pays are due at the time of service. Cash, check or credit card are accepted.